Customer Support

Warranty

New Equipment Protection Plans (EPP) are the only service plan designed specifically for buyers of Cat® new, used, certified rebuild machines and components, providing the highest level of repair cost protection available.

Terra also offers Extended Service Coverage (ESC) which is for Cat components that power OEM equipment.

ESC is available for Cat parts and components in the electric power, industrial, marine, petroleum, rail and truck industries.

You buy the best in heavy equipment and machinery because you can rely on it to get the job done. Caterpillar secures your investment with a standard warranty that provides 6-12 months of hassle-free operation. The lifespan of a Cat machine well exceeds that period of time, so Terra Cat offers Equipment Protection Plans, which protect you for the long haul. Backed by Cat Financial Insurance Services, Equipment Protection Plans wrap around the factory warranty, ensuring that your investment is safeguarded beyond the standard period.