As all construction equipment owners and operators know, machine downtime can be incredibly costly. Sometimes the most efficient way to keep things moving is to do your own scheduled maintenance and repairs. This is where Cat Planned Maintenance (PM) Kits and Self-Service Options come in – where you’ll get all the genuine Cat parts you need to perform your own maintenance and repairs.
Cat Planned Maintenance Kits
Regular maintenance with genuine Cat® parts can help your components last longer and can help maintain efficiency and extend intervals on repairs. A Cat Planned Maintenance Kit contains all the genuine Cat parts you need for your machine’s specific maintenance interval – parts like filters, fluids, gaskets and seals. It helps eliminate guesswork and saves you time – so you can focus on getting the job done. Cat PM Kits are available for an extensive range of Cat machines and are backed by the standard Cat parts warranty. They’re customisable, convenient and easy to order.
When you purchase your PM kit on parts.cat.com, you can buy it ‘off the shelf’ or it’s easy to add or remove items. But if you prefer, you can call or drop into your local Terra branch and have the team put together a kit for you. Either way, what goes into your kit is up to you, and Terra can also provide you with all the support you need to help keep your machine running at peak performance.
“We know time is money for customers. Ordering planned maintenance kits online at parts.cat.com makes ordering easy and eliminates the need to prepare lists – it’s all done for them,” says Caterpillar Aftermarket Services Consultant, Pei Ting Tan.
Cat Self-Service Options
Cat Self-Service Options (SSO) are repair kits designed for your specific machine, giving you the flexibility to order the parts you need if you choose to do the repairs yourself.
SSOs have been developed for over 400 Cat machine models and size classes including excavators, wheel loaders, dozers, motor graders, compact track loaders, skid steer loaders and more. Repair options include minor engine bolt-on, service brakes for drivetrains, hydraulics and implement controls.
Every SSO comes with all the required genuine Cat parts you need backed by Cat warranty – step-by-step instructions including safety and contamination control guidelines, and recommended tooling, with an option to purchase at the same time. Everything you need is all boxed up – so you can do it yourself and get back to work.
As Aavin Goswami, a Caterpillar Self-Service Options Consultant points out, “Self-Service Options have been designed to simplify the repair process for customers who prefer to do common repairs on their own. Terra can provide guidance with selecting the right SSO, and work with you to provide flexible solutions for ongoing machine management.”
Customer Value Agreements
If you’re looking for even more support, a Customer Value Agreement (CVA) with Terra can help. A CVA is a convenient and hassle-free maintenance plan that helps keep your Cat machine in top working order. CVAs are available in a range of support plans delivered by your Terra branch – from a full-service equipment protection plan, to having maintenance kits delivered at the right time for your own installation. They can help to maximise your uptime and the value of your machine and your business.
Keeping your equipment running at peak performance is all about maximising your work time and keeping your equipment running at its best – and Terra is dedicated to supporting you. As they like to say, “It’s all part of the partnership.”
Ordering your Cat PM kit or Self-Service Option
It’s easy to order your planned maintenance or Self-Service kit from parts.cat.com.
How to Order Your PM Kit
Find your equipment under "My Equipment"
On the right click the button, then "Shop Parts"
Scroll to "Planned Maintenance Kits"
Select your maintenance interval
Build your PM kit
Add it to your cart and check out
How to Order Your Self-Service Option
Find your equipment under "My Equipment"
On the right click the button, then "Shop Parts"
Choose a repair type from the list
You’ll see a list of parts and required skill levels
Build your Self-Service Option
Add it to your cart, check out, and download your step-by-step instructions
Update 2023: Customer Value Agreements are now called Terra Advantage Service Agreements. Click here to learn more.
