Field Service

Services

Uptime When It Matters Most

Get solutions tailored to your requirements with Terra Cat service agreements.

Service Agreements

Solutions Tailored To Your Requirements

Condition monitoring, equipment protection and preventative maintenance ensure the right level of support for your business.

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Terra Advantage Service Agreements

What if your phone monitored machine health, your parts were delivered on schedule, your owning and operating costs stayed down, and your equipment stayed in top condition?

Electronic Technician Software

Condition Monitoring

Prevent costly and inconvenient problems before they occur and keep every asset operating efficiently without adding headcount.

data insights

Digital Customer Value Agreements

A Digital CVA is the base complimentary package that comes with your new or used Cat equipment from Terra.

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Fuel Edge Programme

When you purchase a qualifying Cat machine with a VisionLink subscription you’ll have our PROMISE that you won’t exceed an agreed fuel burn level – and we will give you a parts credit* if you do.

Undercarriage Track

Support

POWER ON THE GROUND

Customer Service

Our dedicated Customer Service Centre provides expert support and remote technical assistance. Field service is available 24 hours a day, 7 days a week, to ensure we can keep you moving (additional charges may apply after-hours).

Equipment Servicing

Caterpillar has always been known for the unrivalled quality of its machines, but less known is that they are built to be rebuilt. Get the most out of your machine with Cat dealer service.

Service Agreements

Condition monitoring, equipment protection and preventative maintenance ensures the right level of support for you and your business.

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