The fast, easy way to order your genuine Cat parts

It’s so easy to find the exact parts you’re looking for – and you’ll receive them contactless, via pickup or delivery – when you order online at So you can focus on running your business, not running all over town. That’s smart!

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  • Find Parts Manual
How to find your serial number

ID plates are typically located on the machine frame. If your machine was built after 2001, find the 17-character "PIN" and enter the last 8 characters. Can't find it? No problem, contact us and one of the team will be happy to help.


Find parts fast with 24/7 ordering & instant price and availability


Search anywhere, on any device, to find parts easily & it's easy to order


Contactless delivery or pickup



Place a parts order, book a service and more with our friendly Christchurch based team.

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We're here to answer any quick questions you might have.

24/7 urgent after-hours breakdowns & parts service is available (additional charges apply). "Spend $50, get free multitool" promotion terms
  • Receive one complimentary Terra or Caterpillar-branded multitool when you spend a minimum of $50 and order online from Terra at ("PCC") using the promo code "PMTOOL22" during checkout.
  • If you do not use the link at to purchase, you will need to:
    1. Manually add the part number "MPMULTITOOL" on the "Quick order" screen before checkout; and
    2. Apply the "PMTOOL22" promo code during checkout (otherwise multitool will be charged at $0.01).
  • Offer ends on 30th June 2022 or earlier if stock runs out. Offer may be extended. Stock is strictly limited.
  • Multitool is stocked when ordering from Auckland and Christchurch Terra stores only. If ordering for pickup outside of Auckland and Christchurch, your multitool may arrive separate to your Cat parts.
  • Maximum of 1 multitool per order placed at Maximum of 1 multitool per guest or registered user. For customers with a Terra trade credit account, a maximum of 2 multitools per ultimate holding company applies. Customers who exceed the maximum order quantity will be charged $50 (ex. GST) per multitool ordered.
  • Terra reserves the right to change the design of the multitool.
  • Terra reserves the right to not supply the multitool where it determines at its sole discretion that the customer is not eligible, for example where a customer has already reached the limit of multitools.
  • Offer is not redeemable for cash, transferable or exchangeable and excludes staff, Sime Darby businesses, customers using Cat IP, TEPS dealers & Caterpillar dealers.
  • Terms are subject to change without notice.