Warranty

Services

Equipment Protection & Warranty

Equipment Protection

Warranty Coverage

New Cat Equipment and Engines

At least 12 months (and/or a specific number of operating hours) Caterpillar Limited Warranty covering the cost of parts and labour.

Cat Certified Rebuild Equipment

12-month Caterpillar Limited Warranty on new parts and components installed during the rebuild.

Cat Certified Used Machines

At least 12 months Caterpillar Limited Warranty.

New Cat Parts

12-month Caterpillar Limited Warranty against Caterpillar defects in material and/or workmanship.

New Cat Attachments

6, 12 or 24 months (and/or a specific number of operating hours) Caterpillar Limited Warranty covering the cost of parts and labour. Depending on the work tool and application. Some exclusions apply.

Cat Reman Components

12-month Caterpillar Limited Warranty.

Cat 317 Excavator
Equipment Protection Plans

EXTENDED PROTECTION FOR MACHINES

Even the best-built machines eventually need repairs, which always seem to happen at the worst time — right in the middle of a big job or when cash is tight.

Equipment Protection Plans (EPP) are available for new, used or rebuilt machines:

  • Provide coverage beyond standard machine warranty for parts and labor, and protects you from unplanned repair costs from covered defects in Cat material and manufacturer workmanship

  • Offer multiple coverage options to fit your needs and budget

  • Include genuine Cat parts and service performed by trained Terra technicians

  • Includes mileage, a Terra technician will travel to your machine anywhere in New Zealand*

* Terms and conditions apply (refer to your warranty certificate).

Cat Dozer
Extended Service Coverage

EXTENDED PROTECTION FOR GENSETS AND ENGINES

With Extended Service Coverage (ESC), you get service coverage that’s just as durable and long-lasting as your Cat engines and generator sets:

  • Protect your investment with coverage for parts and labor expenses on covered components (less any applicable deductible)

  • Choose from multiple coverage levels and deductible options to fit your budget and operational needs

  • Help prevent unexpected costs by locking in parts and labor repair costs up front. Trust that repairs are done right the first time with factory-trained technicians using genuine Cat parts

  • Get back up and running fast with covered repairs from Terra

  • Return your engine or generator set to its operating specifications prior to failure, meeting all requirements for safe use and environmental compliance

EPG Power Systems Hero
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